Collection Services
Emergicon takes a unique approach to collection services. We understand that your
patients and citizens often have needed your department’s services because of traumatic
events that have occurred. We are sensitive to your patients' and residents' needs
and tailor our collection efforts to meet your department’s requirements. We also
understand that those who use pre-hospital services should be the ones to pay for
those services, and that those cost should not be written-off.
Emergicon has the depth and breadth of EMS experience to find sources of reimbursement
often overlooked by a typical collection agency. We review the accounts deemed uncollectible
by your billing professionals and analyze them for opportunity. We are able to file
claims with Medicare, Medicaid, Workers Comp, Auto Insurance and any other payor
source.
Emergicon reserves hard collection efforts, i.e., legal and credit bureau action, for those patients that have made
no effort to resolve their bill and those that your department deem necessary. We
offer bilingual services to aid your patients in any way possible. We can design
payment plans to meet your departments criteria and encourage patients and non-residents
to agree to a mutually acceptable solution to resolving their bill.
Emergicon is a bonded collection agency.
We believe strongly in the process of identifying and correcting mistakes so that
they do not reoccur. Our unique feedback process identifies trends and potential problems
with claims, and we offer custom solutions to rectify those issues and to close
any loopholes before those accounts go to collections.
Finally, and perhaps best of all, Emergicon is able to do all this at a lower cost
than most other collection agencies. Our ground breaking process of combining clinical
and reimbursement services affords us the opportunity to spread the savings of these
services to you, our customers.